Privacy Policy (PDPA) – Axis Chinese

Axis Chinese is committed to protecting the privacy of students and parents. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

What Personal Data We Collect

Axis Chinese may collect personal data including but not limited to:

  • Parent/guardian name

  • Parent/guardian contact number (WhatsApp)

  • Email address

  • Student name

  • Student age and school level (e.g. Primary 3, Primary 4)

  • Student school name (if provided)

  • Learning progress and assessment results

  • Any information shared during enquiries or registration

Personal data may be collected through WhatsApp, email, phone calls, or in-person communication.

Purpose of Collection

We collect personal data for the following purposes:

  • Responding to enquiries and providing class information

  • Student registration and class placement

  • Scheduling lessons and make-up lessons

  • Communicating updates, reminders, and learning progress

  • Preparing teaching materials suitable for the student’s learning needs

  • Maintaining internal administrative records

  • Issuing invoices or receipts (if applicable)

Consent

By contacting Axis Chinese, registering for lessons, or providing personal information, you consent to Axis Chinese collecting, using, and disclosing your personal data for the purposes stated in this policy.

If you wish to withdraw consent, you may contact us (see Section 8). Please note that withdrawal of consent may affect our ability to provide tuition services.

Disclosure of Personal Data

Axis Chinese does not sell or trade personal data.

Personal data may only be disclosed when necessary to:

  • Comply with legal requirements under Singapore law

  • Respond to lawful requests from government authorities

  • Support essential business administration (e.g. invoicing systems, secure storage tools)

Axis Chinese will take reasonable steps to ensure personal data is not disclosed unnecessarily.

Protection of Personal Data

Axis Chinese takes reasonable measures to protect personal data from unauthorized access, misuse, loss, or disclosure.

This includes secure handling of records, limiting access to relevant parties, and using password-protected devices/accounts where appropriate.

Retention of Personal Data

Axis Chinese will retain personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by Singapore law.

Once no longer needed, personal data will be securely deleted or disposed of.

Access and Correction

You may request access to personal data we hold about you or your child, and request corrections if needed.

Requests may be subject to verification and reasonable administrative time.

Contact Information (PDPA Requests)

For any questions regarding this Privacy Policy, or to request access, correction, or withdrawal of consent, you may contact:

Axis Chinese
Email: axischinese@gmail.com
WhatsApp / Contact Number: +6585873101

 

Updates to This Policy

Axis Chinese may update this Privacy Policy from time to time.
Any updates will be published on this website.